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Severity Level Examples

Cosmetic damages to walls, floors, or fixtures that do not affect functionality or safety
Minor cracks or chips in non-essential areas
Non-urgent landscaping or gardening tasks
Upgrades or improvements for aesthetic purposes
Non-critical maintenance tasks, such as re-caulking or re-grouting in bathrooms or kitchens
Non-emergency repairs requested by tenants for convenience or personal preference, such as installing additional shelving or hooks

Minor plumbing leaks or dripping faucets
Non-functioning appliances (e.g., dishwasher, oven) that are not essential for immediate use
Cracked windows or doors that compromise security or energy efficiency
Non-critical electrical problems, such as malfunctioning outlets or switches in non-essential areas
Pest control issues that do not pose an immediate health or safety risk
Minor roof leaks during dry weather
Cosmetic repairs, such as repainting walls or fixing minor cosmetic damages